CORONAVIRUS: Important Information

Obviously, this is a worrying time for all, and we hope this helps both nanny’s and their employers. We are here to help, so please if you need anything call us on 01273 446595 or email


Below is some important information that everyone should be aware of -

NEW: NHS workers

We would like to offer as much help as we can to all parents and guardians working flat-out during this difficult time. If you are an NHS worker and need to employ a nanny while you are unable to take time off, we would like to offer you a 20% discount on our fees for the duration of this crisis. We thank you for all your hard work.

Furloughed nannies


If you cannot provide work for nanny during this time and can no longer continue to pay in full due to COVID-19 then you may be eligible for government support. The Coronavirus Job Retention Scheme enables 80% of nanny's wages to be reimbursed while she is not working, in order to avoid redundancies.

How do I qualify?

  • PAYE must have been set up by 19th March 2020 - this is the extended deadline

  • nanny must still be employed but not working

  • employer should discuss becoming classified as a furloughed worker with nanny

  • once HMRC have a system in place, we will submit information to them about nanny being furloughed and her/his earnings through a new online portal

How much can I claim?

  • employment costs up to £2,500 per month may be reimbursed

  • employer may choose to fund the 20% difference, but this is not mandatory

  • if nanny's salary is reduced as a result of these changes, they may be eligible for support through the welfare system, including Universal Credit

It is intended for the Coronavirus Job Retention Scheme to run for at least 3 months from 1 March 2020, but this will be extended if necessary. Please see this link for more info:

Nanny being sick/self-isolation

If your nanny has been advised to self-isolate, then she/he will be entitled to 14 days statutory sick pay.


Under the new budget, statutory sick pay will begin from day 1 of illness, not day 4. Currently, up until the 5th April 2020, the rate is £94.25. This will increase to £95.85 from the start of the new tax year.

To help small employers, the government will reimburse these 14 days statutory sick pay. This is only for illnesses related to the coronavirus.

What if nanny comes to work ill?

Nannies should be told that if they do display any of the symptoms that they need to contact their GP or the NHS 111 service. 

In the situation where nanny is displaying symptoms, however the GP does not certify the employee as unfit for work, there may be grounds for briefly suspending them on precautionary grounds, which is likely to be on full pay. 

Family being self-isolated

If any family member has been advised to self-isolate, then nanny will be entitled to full pay.

Children of key workers

Many employers who work in healthcare, education, key public services, public safety and government are unable to work from home or take time off. Therefore, nannies working for such employers may continue as normal.


In the event of a total lock-down, however, this may change. 

Pregnant nannies

Nannies who are pregnant and have been advised to self isolate by their doctor are entitled to full pay until their maternity pay commences.


However, due to these particular circumstances, employers who cannot afford to continue paying in full may pay statutory sick pay instead.

Temporary live- in nannies

Due to the increasing fear of a total lock-down, many nannies are agreeing to live with their employing family temporarily.


If you are interested in doing so, please contact us for help and guidance on how to going about this.

Annual Leave

You may also find your nanny cancelling her/his holiday if they were planning to travel to infected areas, or falling ill while on their annual leave.  As an employer, you should be sympathetic to these requests and allow them to cancel without losing their entitlement, and if an nanny falls ill while on annual leave, they may be entitled to claim that time off as sick leave and gain back their annual leave entitlement. However, families do have the right to tell nanny’s when to take their annual leave if they need to.

If a family does decide to do this, they must tell nanny at least twice as many days before as the amount of days they need people to take.

For example, if they want to close for 5 days, they should tell everyone at least 10 days before.

This could affect holiday that nanny has already booked or planned. So the family should:

  • explain clearly why they need to do this

  • try and resolve anyone’s worries about how it will affect their holiday entitlement or plans


Remember, there is an implied duty for both families and nannies to look after each other’s health and safety, this duty must include complying with self-isolation advice so no one else will get infected.

We work very closely with our lawyers, and we are aware things can change. We will of course keep you up to date with any other information as and when we receive it.
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